Q 1 I have registered online on the DU undergraduate (UG) course based on computer based online entrance exam portal. Do I still need to fill up the offline form for undergraduate admission?
Ans. No, there’s no offline form.
Q 2 Is there a way to apply for admission through offline mode?
Ans. No, there’s no offline form. You have to apply through the online UG entrance based Admission Portal http://ugentrance.du.ac.in
Q 3 What should I do if I filled an incorrect email address while registering?
Ans. You have to register again with the correct email address to fill the registration form.
Q 4 Can I apply in multiple programmes/courses in an online application form?
Ans. You can apply in multiple programmes/courses by choosing all the programmes/courses in which you wish to apply through a single online registration form.
Q 5 Which are the mandatory fields in the application?
Ans. Mandatory fields are indicated by a red star asterisk (*) adjacent to the name of the fields. The applicant must fill the relevant information in these fields to complete the registration.
Q 6 I made an error in filling my online application form. Do I register again using different email id and fill the new application form.
Ans. No, the portal does not allow you to register twice. However, you can rectify your error by again logging into your account and use the “Edit” button at the end of each session/page till you have not submitted the application fee and the online portal is open.
Q 7 In online portal, I have created my account and filled my application form. Can I use the same account to fill the application form for my friend?
Ans. No, only a single applicant can apply from one account for UG Admissions. Each applicant must create a separate account and fill the separate online application form.
Q 8 I do not have an email account. Can I use someone else’s email to create registration account during "Sign Up"?
Ans. No, you should not use anyone else’s email account for registration. You must create a valid email account and remember its password, as all the communication from the University would be sent to your email account used during the "Sign Up" process.
Q 9 I forgot my email account using which I created my registration account during "Sign Up". What should I do?
Ans. You should remember your email account used during the "Sign Up" process at the time of registration, failing which we will not be able to help you. At the end of the "Sign Up" process click on the button "Click here to save this information for future reference", which will result in saving this information as a pdf file on your device and have your email id information so that you can use it in case you forget your registered email. You can use “Reset Password using email option” on the portal after which a link will be sent to your registered email using which applicant’s will be able to reset their password.
Q 10 How can Persons with Disabilities (PwD) access and fill the online application form?
Ans. The PwD applicants may fill the online application form by using assistive technology. In particular, the visually impaired applicants may use screen reading softwares such as JAWS or NVDA to complete the application form. Those unable to use computer may take human assistance. Two centres (one at North Campus and other at South Campus) have been setup by the University for assisting PwD candidates.
Q 11 What should be done if the University website link stops or hangs?
Ans. All possible measures are taken during the development phase to avoid such a situation. However, such a problem can arise due to internet issues or if a large number of applicants login simultaneously. You are advised to click on “Submit” button on each page/session separately to save the information. You may proceed with filling up of the remaining online registration form after refreshing the link or re-logging into your account.
Q 12 How to pay application fee on DU UG Portal?
Ans. The payment is accepted online only through credit card/debit card/Net Banking. Persons with Disabilities (PwD) can print the cash-challan (generated through the software) and submit the same in the nearest ICICI Bank Branch to pay the fee.
Q 13 Will there be any disadvantage for gap year students?
Ans. No, there is no disadvantage to gap year students and they would be treated at par with regular students. They should meet the requisite criteria for admission and must possess the necessary documents/certificates.
Q 14 Is an applicant/candidate required to be present in-person on the day of admission?
Ans. It is mandatory for the applicant to be present on the day of admission in the college along with the desired documents/certificates.
Q 15 Can I take admission in two different programmes or same programme in different colleges after declaration of a cut off?
Ans. No, you cannot take admission simultaneously in two different programmes or same programmes in different colleges. In case you take admission at two places, your admission will be cancelled from both the colleges/programmes.
Q 16 I belong to ST category and live in a remote place. How can I apply for undergraduate programmes in your University?
Ans. You can apply online by filing the application form from your place itself.
Q 17 Is it important to have caste or tribe certificate in the name of a candidate/applicant?
Ans. Yes, if you are applying under any reserved category (SC/ST/OBC/PwD), then you must have Caste/Tribe/PwD certificate in the name of applicant. The OBC certificate must also specify that applicant belongs to non-creamy layer and the caste is listed in the Central Government list.
Q 18 Why am I not able to preview my application and also not able to pay the fee?
Ans. Please ensure that you have:
- Completed the mandatory fields (marked with red asterisk) on every page.
- You have uploaded the required documents under the ‘Mandatory Uploads’.
Q 19 Is it possible to change/update the information provided by the applicant in the online application form, once the fee is submitted?
Ans. No, the applicants cannot change/update the information after they submit the registration fee.
Q 20 Does University of Delhi offers hostel facilities?
Ans. Yes, there are few colleges of the University, which offers hostel facilities to the students. The list of such colleges with complete details is given in this information bulletin.
Q 21 What is the procedure of getting into hostels?
Ans. The selection in hostels is strictly based on merit of the candidate. Once a candidate gets admission in a college offering hostel facility then, they have to apply separately for hostels.
Q 22 Does University follow any policy with regard to the anti-ragging?
Ans. Yes, the University believes in providing a safe and secure environment to its new entrants. As per the UGC guidelines, 2009 regarding curbing the menace of ragging, the colleges and department strictly adhere to ordinance XV-B of the University related to anti-ragging.
Q 23 What is the mechanism of fee refund in case a student cancels his admission?
Ans. The fee refund in case of cancellation of admission will be in accordance with the rules of fee refund policy as notified by the University.
Q 24 From where can I get information about admission?
Ans. You can get information about admission from the following sources:
University website: https://ug.du.ac.in/app/
University Information Centre -
Phone no. 011-27006900 (operational from 1stJune 2017)
You can visit help desk setup at the Office of Dean Students’ Welfare in Room no: 5, 1st floor, Conference Center, Near Gate No.4, North Campus, University of Delhi-110007. University will conducts Open days from 22nd May 2017 to 31st May 2017 at conference centre.
Also Helpdesk has been setup in each college and details are given in Annexure VIII.